The training sessions were immensely useful for the participants who at the end of the programme, could draw a parallel to the learning’s between their personal and professional lives. This learning, have shown a extremely positive impact to the performances in their respective Customer Service standards wherein the ratings have risen and constant at a score of 97.8% across India in the past 4 years. Would like to give Mr. Tarun Ahuja the credit for making the Team in TT Logistics open their potential and bring about a change in their individual perception to achieve the organizational goals.
Capt. Murugan Chellappa (British Airways)